Frequently Asked Questions
Why Was a Specific Vehicle Match Not Created?
How to Import a Factory Order CSV in Drive AI
Why Did My Customer Get a Buy My Ride Offer Instead of an Upgrade Offer?
How Drive Tracks No longer Owns
How is Mileage calculated?
Adjusting Valuations
Instructions on how to view and change valuation rules.
Updating Customer Marketing Consent Preferences
Creating Factory Orders
Want to add a factory order to Drive? Check out this article to see how!
Updating Customer Contact Information
Marking a vehicle as 'No Longer Owned' or 'Owned'
How to update customer details in Drive AI
How can I check which customers clicked on an offer/campaign I sent?
How do I download the list of unsubscribed customers?