With Drive AI’s Smart Segment Custom Input Filters, you can now filter your existing customer base, using VINs, Customer IDs, or Postal Codes, to run highly targeted campaigns, without adding new customers or creating mismatched data.
Important: This feature does not import new customers into Drive AI; it only references customers who already exist in your system.
The Update
Smart Segments now supports inputting your own data, so you can filter using:
VINs
Customer IDs
Postal Codes
How It Works
Copy and paste a comma- or line-separated list of VINs, Customer IDs, or Postal Codes.
Drive AI will:
Confirm the number of entries you added.
Flag any invalid inputs.
Show you how many customers in your database match.
Layer your inputs with other Smart Segment filters for ultra-precise targeting.
🔑 Extra flexibility:
Use 6-digit postal codes for pinpoint targeting or 3-digit codes for wider reach.
For Customer IDs, simply choose the right DMS system before uploading (Drive AI will auto-select if you only have one).
Why Dealers Love It
Before this update, Smart Segments only supported predefined filters, which limited how closely your campaigns could line up with other systems. Now, you can:
✅ Run campaigns from any customer list you export (as long as the customers already exist in your Drive AI database)
✅ Save time by eliminating manual list matching.
Where to Find It
VINs → Smart Segments > View Filters > Customer Vehicles
Postal Codes → Smart Segments > View Filters > Customer Profile
Customer IDs → Smart Segments > View Filters > Customer Profile
With Custom Input Filters, Smart Segments adapts to your data. That means sharper campaigns, cleaner workflows, and customers reached at exactly the right time.