That’s changing. With our new Preferred Offer Type for Customer Vehicles with No Sales setting, you get to decide which offer type gets sent first, so your campaigns always align with your dealership’s strategy.

What changed?

To help your dealership reach more customers with the right offers, Drive AI now gives you flexibility in deciding which offer type to send to service-only customers.

You can choose whether these customers should receive:

⭕ Buy My Ride (Default)

⭕ Upgrade Without Trade

This setting isn’t visible in your account, but your CSM or our support team can update it for you.

What this means for your dealership

✅ More control over your offers

✅ Send the right offer to the right customer

✅ Flexibility to match your business strategy

👉 Want to make sure your offers match your dealership’s strategy? Just reach out, and we’ll set it up for you.